Gross Merchandise Value — the total revenue processed through ServOS each month, before refunds, taxes or discounts. Card sales, cash sales, delivery channel revenue, gift cards, kiosk and QR — all of it.
Calculated rolling 30-day average per location. Tier moves up only when you've sustained the next bracket for two months.
Anything your guests or staff order or fire from. Each of these is one device:
Each plan includes a base count. Additional devices: £29 / device / month.
All plans · all features · per location · monthly · cancel anytime
Need more devices? £29 / device / month — add or remove any time.
Things we don't build ourselves. We pass cost through at the rate the third party charges — zero markup from us.
If we wrote it, it's included. If we didn't, you pay what they charge.
Stripe Terminal pass-through, at Stripe's rate. We don't mark it up. ~1.5% + 10p
Use your existing Stripe account or open a new one. Switching processors later is a config change, not a migration.
3+ locations? You get group reporting, central menu management and brand-level theming. Pricing flat per location until 10, then volume.
For groups →| ServOS £149/mo |
Square / Lightspeed style £89–£269 per device |
Toast-style £60–£150 per device + add-ons |
Legacy on-prem £10k upfront + service |
|
|---|---|---|---|---|
| Per-device fees | — None | Per device | Per device | Per device |
| Modules included | All 14 | Core only | Tiered | Patchwork add-ons |
| KDS | Included | £+/device | £+/device | 3rd-party |
| Delivery sync | Included (Deliverect) | Add-on | Add-on | Manual or 3rd-party |
| AI Menu Importer | Included | — | — | — |
| AI Shift Manager | Included | — | — | — |
| AI Order Taker | Included | — | — | — |
| MPOS / mobile till | Included | Add-on | Add-on | — |
| Real human support | All channels | Tiered | Tiered | Account-managed |
| Multi-site reporting | Included | Higher tier | Higher tier | Build-your-own |
| Hardware lock-in | Run on standard Sunmi / iPad | Recommended hardware | Proprietary hardware | Proprietary hardware |
| Card processing markup | Stripe pass-through | Marked up | Marked up | Varies |
| Setup time | < 1 hour, self-serve | A few hours | Implementation team | 2–8 weeks |
Comparison based on public pricing pages and operator quotes, Q4 2025. Verify with vendors directly.
You're one of the first five UK venues live on ServOS. You get £149/mo locked for 24 months, the first paid add-on free for 6 months, direct Slack with the founding team, and you get to influence the roadmap. We're explicit that you're early — bugs will happen. We're explicit about what we're trading you for that.
No. Self-serve setup, no implementation fee. If you need us on-site we can do it; £400/day London, contact us.
14-day full-feature trial after a walkthrough call. We need to make sure ServOS fits your venue before we start the trial — about 30 minutes.
Monthly, no minimum term. Founding rate is contingent on a 24-month commitment in exchange for the locked price; you can leave any time, you'd just go to list price.
Tell us. Founding customers get a direct line to the roadmap. We're particularly interested in stock control, recipe costing and rota integrations — if these matter to you, talk to us before committing.
Your founding rate is locked for 24 months. After that, it'll move to the then-current list price, with at least 90 days notice. We won't surprise you.
No. Run as many tills, KDS screens and printers as you want. We don't think the cost of running a venue should scale with the number of screens in your kitchen.
You can run on standard hardware — Sunmi T2 Lite or iPads we've tested. We can supply hardware bundles, or you can BYO. See the hardware page.