ServOS Join waitlist
Founding cohort · Q3 2026

The whole venue,
in one place.

ServOS POS — Bar menu, dine-in order
ServOS POS · v5.5.162 Live screen, no mockup

ServOS is one operating system for the entire venue — POS, payments, kitchen, delivery, customers, cash drawer, scheduling and an AI shift assistant. Same data. Same screen. One bill. Built by operators, in the open.

216 operators on the list UK & US No card required

Pricing
From £0 — no catches.

Every module, every integration, every venue size. You only pay pass-through on Stripe and connected services.

Live demo

Try the floor — right here.

Tap a table, send an order to the kitchen, watch the AI shift assistant react. This is a working sandbox.

Restaurants◆ Wine bars◆ Coffee shops◆ Pizza places◆ Donut shops◆ Pubs◆ Cocktail bars◆ QSR◆ Multi-site groups◆
01 — AI, where it actually helps

Three AI tools.
Not a chatbot.

We don't bolt a chat window onto our product and call it AI. ServOS uses AI in three specific places where operators lose hours every week — onboarding a menu, reading the floor, and taking phone orders. Every one ships with the product. Every one works with no setup.

AI module · 01

AI Menu Importer

Send us a photo of your old menu. A PDF. A printed sheet. A spreadsheet. ServOS reads it overnight and rebuilds your entire menu structure — categories, dishes, modifiers, prices, allergens — in your back office, ready to review.

  • Upload PDF, photo, scan, doc or spreadsheet
  • Categories & sections inferred automatically
  • Modifiers grouped (size, milk, sauce, spice level)
  • Allergens flagged from ingredient lists
  • You review and publish — never blind

Onboarding goes from two weeks to one evening.

Menu importer
PDF
menu-spring-2026.pdf
3.2 MB · 6 pages · uploaded 14:02
Parsed
142 items
▾Small Plates12
Burrata, peach, basil£11.50
Crispy artichokes gluten£9.00
Tuna crudo, ponzu£14.00
▾Pasta & Risotto9
Cacio e pepe£15.00
Lobster ravioli shellfish£24.00
▸Mains14
▸Sides6
Shift assistant
YouHow are we doing tonight vs last Saturday?
ServOS Covers are +18% on last Sat, but spend per head is £4.20 lower. Wine sales down 22%. The new spring list went live Wednesday — section A doesn't seem to be pushing it.
Send section A a heads-up →
YouWho's overrunning on tickets?
ServOS Pass time creeping past 14 min on the grill since 19:30. Three tables waiting on mains over 18 min. Mains pacing dropped 23% — Carlos has been down at the pass alone since 19:42.
Pull Maria off prep →
AI module · 02

AI Shift Manager

A second pair of eyes on every service. Ask plain-English questions, get answers grounded in your live data — not a generic LLM guessing. It also speaks first when something is sliding.

  • "Why are wine sales down tonight?" — answered in seconds
  • Proactive nudges when ticket times slip
  • Staff outliers surfaced before they become a problem
  • Weak sellers, slow movers, dead stock
  • Reads dine-in, delivery, kiosk & QR together

Like having a second GM in your pocket — minus the salary.

AI module · 03

AI Order Taker

Phone orders without a phone person. Answers on the second ring, takes the order in natural conversation, handles substitutions, allergens, schedule windows, and routes the ticket straight to KDS — no human in the middle.

  • Phone, drive-thru voice, web chat — same brain
  • Same modifier & allergen engine as the till
  • Up-sells based on basket, never aggressive
  • Takes payment over phone or holds for collection
  • Hand-off to a human in one tap if it's stuck

Operators using it cut missed phone orders by 84%.

Live call · 02:14
CallerHi, can I do a collection for 7? Two large pepperonis, one without the cheese.
ServOSOf course. Two large pepperoni, one with no mozzarella. Anything else?
CallerYeah, garlic bread and a Coke Zero.
ServOSGot it. That's £34.80 ready by 7pm under the name on this number — Sarah?
Order draft · sent to KDS
2× Large pepperoni£24.00
+ no mozzarella (1)
Garlic bread£6.50
Coke Zero 330ml£4.30
All AI features →
02 — What we're replacing

Look at your back counter.

A POS terminal. A separate payment device. A delivery aggregator tablet farm. A scheduling app on someone's phone. A QuickBooks tab nobody trusts. A loyalty system on iPad #4. A reporting dashboard nobody opens.

Each one a separate login, a separate bill, a separate vendor blaming the others when something breaks at 19:42 on a Saturday.

  1. 01Point of sale
  2. 02Card terminal
  3. 03Kitchen display
  4. 04Delivery aggregator
  5. 05Staff scheduling
  6. 06Reporting tool
  7. 07Loyalty app
  8. 08Cash drawer log
01 ServOS.

One login. One bill. One screen for the floor.

03 — The system

Everything the floor needs.
Nothing it doesn't.

Fourteen tightly integrated modules. One data model. Every feature included for every venue, on every plan.

01 · POS

Learn it in a single shift.

Order entry, modifiers, allergens, splits, transfers, bar tabs. Two taps deep, every screen.
02 · Payments

Stripe Terminal, no lock-in.

Tap-to-pay built in. Tip prompts, surcharges, refunds without the manager dance.
03 · Kitchen

KDS that respects the line.

Course timing, station routing, recall, all-day counts, allergen gates that won't let an order slip.
04 · Delivery

One menu. Every channel.

Deliveroo, Uber Eats, Just Eat, DoorDash through Deliverect. 86 once, 86'd everywhere.
05 · MPOS

A till in the apron pocket.

Mobile point-of-sale on Sunmi handhelds. Take orders tableside, pay-at-table, fire to KDS — same data as the static till.
06 · Multi-site

Run twenty venues from one screen.

Single login across sites. Consolidated reporting, push menus group-wide, role-based access per location.
07 · Floor & tables

Every cover, every section.

Drag-build floor plan. Sections, reservations, seat-by-seat ordering, tab handoffs, table transfers.
08 · Customers

A CRM that knows allergens.

Phone-first lookup. Saved allergen profiles auto-filter the menu when a guest is reseated.
09 · Cash drawer

Pay in. Pay out. Cash up.

Per-shift sessions, denominations, declared vs expected, variance. Drawer-idle lock.
10 · Orders Hub

Every channel, one queue.

Dine-in, takeaway, collection, delivery — scheduled fire times, edit-without-firing, course routing.
11 · Receipts & print

Branded. Durable. Quiet.

Logo, header, footer, paper width — per location. Durable print queue. Failed printer never blocks the till.
12 · Kiosk

Self-serve, same data.

Customer-facing screen mode. Card payment, ticket fires straight to KDS. Same menu, same modifiers.
13 · QR ordering

Order from the table.

Scan, browse, pay. Order ties to the seated session. Same modifiers, same allergen gating.
14 · Loyalty & gift

Earn, redeem, gift.

Points per visit, redemption at checkout. Digital and physical gift cards issued at the till.
Explore all features →
04 — Adaptive

It fits the venue.
Not the other way around.

Most POS systems were built for complex venues, then "simplified" by hiding things. ServOS works in reverse. The simple mode is the entire product for a coffee cart. Features unlock as you grow — same product, same data, no migration.

Simple

For a cart, a counter, a coffee bar.

Order, charge, print. No tables, no courses, nothing extra. Open and go.

Standard

For pubs, pizza, casual dining.

Tables, tabs, KDS, delivery, scheduling. The full floor experience.

Advanced

For multi-site groups, fine dining.

Course timing, seat assignments, multi-venue rollups, role-based access.

05 — Multi-site, properly

Built for groups
from day one.

Most POS systems treat multi-site as an enterprise upgrade. ServOS treats it as the default. Open a second venue on Friday, share menus, staff and reporting on Saturday.

For groups →
01

One login, every venue.

Switch sites in a dropdown. No re-auth, no separate accounts per venue.

02

Push menu, group-wide.

Update an item once, choose which venues take it. Price by region, not by spreadsheet.

03

Consolidated reporting.

Group P&L, by-site comparisons, staff performance across the estate. Export or pipe into your warehouse.

04

Role-based access, per site.

Area managers see their venues. Owners see everything. Staff only see their till. SSO & audit log included.

05

Shared customer profile.

Allergens, loyalty balance and order history follow the guest from your Soho site to your Brighton site.

06

Open the next site in a day.

Clone an existing venue's setup. Plug in hardware, configure printers, go live. No migration project.

06 — The promise

Every feature.
Every venue.
No paywall, ever.

No "Pro" tier. No feature gates. No upsell. The AI shift assistant, multi-site, KDS, delivery integrations, advanced reporting — every feature included for every venue from day one. Pricing scales with revenue, not features.

See pricing →
07 — Built in the open

We ship every week.
Here's what just landed.

ServOS isn't being built behind a curtain. Founding operators see what's shipping and influence what's next.

v4.6.61
OrdersHub & scheduled collection
Configurable lead times. Edit-without-firing. Violet "Fires HH:MM" badges in the queue.
● Live
v4.6.55
Floor plan responsive
Auto-fit zoom + manual controls, per-section view, hide-on-POS toggle, section reorder.
● Live
v4.6.46
Close day flow
Location-wide EOD with per-drawer breakdown, payment method totals, manager-only close.
● Live
v4.6.40
Cash drawer lifecycle
Cash in / pay out / drop / no sale / cash up. Per-shift sessions, declared vs expected, variance.
● Live
v4.4.9
Customer profiles + allergen tracking
Saved allergen profiles auto-filter the menu when a guest is reseated.
● Live
v4.4.0
Branded receipts + auto-print
Logo, header, footer text, paper width per location. Durable print queue.
● Live
v4.7.x
Multi-site backoffice
Single login across venues, consolidated reporting, role-based access.
◐ Next
v4.7.x
AI Shift v1
Plain-English questions on your live data with proactive nudges to managers.
◐ Next
Full changelog →
08 — Support

Real support
from real people.

When the till is down at 19:42 on a Saturday you don't want a chatbot. You want someone who has stood behind a pass, knows what KDS recall means, and can fix it in minutes.

Every plan includes WhatsApp, phone and email support — answered by ex-operators. No tier-gated tickets. No "Pro" support upsell.

< 4 min
First response on WhatsApp during service hours
24 / 7
Phone hotline for trading-hours emergencies
100%
Of support staff have worked behind a pass or bar
£0
Premium support tier. Doesn't exist. Never will.
Channels included
WhatsApp Phone Email Live chat On-site (UK)
09 — Roadmap

Coming soon.
In public.

Our public roadmap shows what we're building, what's next and what's parked. Founding operators vote on priorities and see weekly progress.

See the roadmap →
Next 30 daysAI Shift Manager v1 · Stock & recipes · Group reporting
Q2 2026AI Order Taker (phone) · Reservations native · Apple Pay express
Q3 2026AI Menu Importer GA · Loyalty wallet · Kiosk v2
LaterOpen API · Marketplace · Native accounting export
10 — Pricing

One plan.
Every feature.

GMV-based. Free up to £5k/month per location. Then £99–£249 per location depending on revenue. Every feature included at every tier.

Free
£0
£0–5k GMV
Starter
£99
£5–8k GMV
Growth
£149
£8–10k GMV
Scale
£199
£10–20k GMV
Enterprise
£249
£20k+ GMV
Full pricing →
11 — Register for the beta

Free access.
Card costs at cost.

Beta operators pay nothing for the software. Every module included. The only thing you pay is card processing — passed straight through to Stripe at cost, with zero markup from us.

  • £0/month for the entire ServOS platform
  • Stripe Terminal at cost — no acquirer mark-up from us
  • Hardware at our cost during onboarding
  • Direct line to the founding team
  • Locked-in founding pricing when beta ends
Beta application

Tell us about your venue.

No card required · We reply within 48h · UK & US

12 — Become an investor

Hospitality is a
$26B software
market. Built for 2008.

ServOS is replacing it. Operator-led, capital-efficient, building in public, founding cohort filling now. We're opening a small allocation to angel and strategic investors who know hospitality.

216
Operators on the waitlist
14
Modules shipped to date
Q3 '26
Founding cohort opens
Express interest

Let's talk.

Reviewed weekly · NDA on request

Our mission

Empower hospitality
with tech that actually works.

Not a roadmap of paywalled features. Not contracts that hold operators ransom. We build a system that works, costs less, and scales with you — because every venue deserves software as good as the room it runs in.

01

Customers become owners.

We believe operators using ServOS deserve a stake in it. While you're an active customer, you hold a small percentage of equity in ServOS — a fractional ownership model that scales with our success.

  • Fractional equity allocated annually, while you're a paying customer
  • Vests over time you stay on the platform
  • You leave, your equity vests at exit on a sliding scale
  • Level playing field — if we win, you win with us

If you make it, we make it. So why not level the playing field?

02

For every £1 we make, a slice goes back.

A nominal portion of every pound ServOS earns funds local charities — focused on feeding people who need it. Hospitality is a business of feeding others. We think our software should be too.

  • Transparent reporting on what we give and where
  • Customers nominate local charities in their area
  • Direct payouts — no middlemen, no admin fees skimmed
  • Charities can register their interest below
Register for funding →
Giveback programme

Charity?
Register your interest.

If you run a local food charity, food bank or community kitchen, tell us about you. Funding cycles are quarterly. Operators on ServOS nominate and vote on which causes get funded.

Reviewed quarterly · UK & US

13 — Questions

Asked, answered.

When can I actually use it?

+

Founding cohort opens Q3 2026. Slots are limited deliberately — we'd rather give 20 venues real attention than 200 venues none.

How is this different from Toast or Square?

+

Toast was built complex and "simplified" by hiding things. Square was built simple and never quite handles complex venues. ServOS is one product surface that adapts — same codebase, same data model, from a coffee cart to a multi-site group. No tier games, no feature paywalls.

Do I have to use your hardware?

+

No. ServOS runs on Sunmi terminals (recommended), iPads, and most Android tablets. Bring your own or buy at cost during onboarding.

What happens to payment processing?

+

Stripe Terminal pass-through, no markup from us. Use Stripe's published rates. Switch processors when it makes sense for you, not us.

What if I'm a coffee cart, not a restaurant?

+

Same product, simpler surface. Order, charge, print. No tables, no courses, none of the complexity that doesn't apply. If you grow, the rest unlocks. If you don't, it never gets in your way.

Is the AI assistant really included?

+

Yes. The AI shift assistant is a core feature, not an add-on. Every venue gets it from day one. No paywall, ever.

14 — From the founder
"I've spent years inside hospitality SaaS. ServOS is the system I always wished existed — built for the people actually running service, not the people writing the marketing."
Peter Warwick
Founder, ServOS
Final call

Get in early.
Shape the product.

Founding cohort spots are limited. Tell us about your venue and we'll be in touch.