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FAMILY D — OFFICE · 6 MODULES

The numbers that actually run the business.

Six modules for the back office — advanced reports, a real Daily Trading P&L, finance and payments, compliance operations, and the owner and manager apps.

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01 ADVANCED REPORTS02 DAILY TRADING P&L03 FINANCE, PAYMENTS & EXPENSES04 OPERATIONS & COMPLIANCE05 OWNER APP06 MANAGER APP
OFFICE — FAMILY REELLIVE
● ASSET AWAITEDASSET: Office — hero video/screenshot, 16:10 — REPLACE
01 · ADVANCED REPORTS

Twenty-four-plus reports. Zero exports to Excel first.

✓Sales, product mix and payments — plus tax, tips, servers, tables and order types.
✓Menu engineering — what earns, what sells, what should leave the menu.
✓Daypart and exceptions — when the money happens — and what got voided, refunded or discounted.
✓Cash drawer and Z-report — end-of-day close-out and reconciliation, done properly.
✓Location compare — site against site on one screen.
● ASSET AWAITEDASSET: reports library — REPLACE
● ASSET AWAITEDASSET: Daily Trading P&L — REPLACE
02 · DAILY TRADING P&L

Forecast to operating profit, every single day.

✓The full chain — forecast → gross takings → VAT → net sales → COGS → gross profit → labour → overhead → operating profit.
✓Real COGS — from recipe costing in Stock & Production — not a percentage guess.
✓Real labour — from the rota and timesheets in Workforce, as worked.
✓Every day, not month-end — know Tuesday was bad on Tuesday.
03 · FINANCE, PAYMENTS & EXPENSES
○ OPEN BANKING ROLLING OUT

The money side, reconciled.

✓Card payments & payouts — what was taken, what settles, when it lands.
✓Disputes & chargebacks — tracked cases with the evidence in one place.
✓UK expenses, bills and mileage — with VAT reclaim handled properly.
✓Open Banking bank feeds — business-account transactions reconciling inside the P&L — rolling out now.
● ASSET AWAITEDASSET: payouts + expenses — REPLACE
● ASSET AWAITEDASSET: checklist + HACCP log — REPLACE
04 · OPERATIONS & COMPLIANCE

Checklists that prove themselves.

✓Opening, closing and cleaning checklists — with photo sign-off — done means done.
✓HACCP temperature logs — breach → corrective action → auto-maintenance → alert, automatically.
✓Goods-in checks — deliveries checked at the door, feeding stock instantly.
✓Challenge 25 — age verification with an audit log the licensing officer can read.
✓Maintenance requests — logged, assigned and closed, with a history per site.
05 · OWNER APP

Every venue, one glance.

✓Top-line KPIs across all venues — takings, covers and labour, live on your phone.
✓Live activity feed — what just happened, as it happens, per site.
✓Built for groups — one glance across the estate — see For groups.
● ASSET AWAITEDASSET: owner app KPIs — REPLACE
● ASSET AWAITEDASSET: manager app views — REPLACE
06 · MANAGER APP
○ ACTIONS ROLLING OUT

Role-based, on the move.

✓Role-based views — home, reports, team, ops and kitchen — each manager sees their patch.
✓Live today for viewing — numbers and feeds are live now.
✓Actions landing progressively — approvals on the move are rolling out — tracked on the changelog.
MULTI-SITE
Built for groups

Central management, per-location config, org admin and cross-location reporting — the full story is on the For groups page.

TASK MANAGEMENT
The venue’s to-do list

Recurring tasks and one-offs, assigned and checked off with evidence.

AUDIT TRAILS
Tamper-evident by design

Append-only records on money and workforce — what happened, who did it, when.

THE SIX FAMILIES
EVERY MODULE INCLUDED — EVEN FREE
A
POS & Ordering
B
Customers
C
Workforce
D — YOU ARE HERE
Office
E
Stock & Production
F
Brand